Privacy Policy
How We Use Your Information
We use the information we collect to:
• Maintain internal records;
• Respond to inquiries and customer service requests;
• Process orders, appointments, and service requests;
• Send requested communications, including email and SMS text messages to users who have provided consent;
• Improve our website, services, and customer experience;
• Comply with applicable legal, regulatory, and industry requirements.
Information is accessible only to authorized administrators, employees, and service providers who require access to perform their job responsibilities. We do not sell personal information or share mobile phone numbers, SMS opt-in data, or consent records for marketing or promotional purposes. SMS consent information is used solely to deliver requested text message communications and comply with applicable messaging regulations.
SMS Text Messaging Privacy Policy
SMS Communications
If you provide your mobile phone number through our website, contact forms, customer service interactions, or other communication channels and opt in to receive text messages from us, you consent to receive SMS and MMS messages related to our services. These messages may include appointment reminders, customer service communications, account notifications, service updates, and promotional or marketing messages where applicable.
Message frequency may vary depending on your interactions with us. Message and data rates may apply.
Consent to Receive Text Messages
By voluntarily providing your mobile phone number and expressly opting in, you acknowledge and agree to receive text messages from us. Consent to receive text messages is not a condition of any purchase or service. We maintain records of opt-in consent in accordance with applicable laws and industry requirements.
Opting Out
You may opt out of receiving text messages at any time by replying STOP to unsubscribe. For assistance, reply HELP. After opting out, you may receive a final confirmation message confirming your removal from our SMS program.
Mobile Information Sharing
No mobile information, phone numbers, SMS consent records, or text messaging opt-in data will be shared, sold, rented, or transferred to third parties or affiliates for marketing or promotional purposes.
Any sharing of information with service providers is limited to supporting our business operations and delivering requested services and communications. Text messaging originator opt-in data and consent information are excluded from any such sharing.
Information Collected Through SMS Programs
When you participate in our SMS program, we may collect mobile phone number, opt-in and opt-out records, message delivery information, dates and times of messages sent and received, and message interaction data.
This information is used solely for providing SMS services, complying with legal obligations, maintaining records, and improving our communications.
Data Security
We implement reasonable administrative, technical, and physical safeguards designed to protect personal information collected through our SMS program from unauthorized access, use, or disclosure.
Changes to SMS Practices
We reserve the right to modify our SMS program and related privacy practices at any time. Any material changes will be posted on this Privacy Policy page.